Privacy Policy – Sutra Bespoke Private Limited

Effective Date: 23/06/25

At Sutra Bespoke Private Limited, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website https://www.sutro.com, place an order, or use our services.

1. Information We Collect

• Personal Details: Name, email, phone, shipping/billing address, and payment information

• Style Preferences & Measurements: Collected during tailoring or customization

• Order History: Includes past purchases and communication

• Website Usage Data: Tracked via cookies and analytics (e.g., Google Analytics, Shopify)

2. How We Use Your Information

• To process orders, returns, and appointments

• To personalize your shopping experience

• To send promotional emails (only with your consent)

• To improve our website and marketing

3. Sharing Your Information

We do not sell your data. We may share necessary data with:

• Shopify Inc.

• Payment gateways

• Shipping/delivery partners

• Analytics and marketing platforms

4. Data Security

We use SSL and encryption technologies to protect your information. While we do our best, no online system is 100% secure.

5. Your Rights

You may request to access, update, delete, or transfer your data. You can also unsubscribe from promotional emails.
 Contact: sutrobespoke@gmail.com

6. Cookies

We use cookies to improve your experience. You may manage cookies through your browser settings.

7. Third-Party Links

We’re not responsible for the privacy practices of external sites linked from our website.

8. Updates to This Policy

We may revise this policy. Significant changes will be posted on our website.